"Extremely pleased with our new furnace, heat pump, A/C, and wi-fi thermostat. Tim replaced our aging system and it's great. So professional and pleasant to work with. We were given many options and the differences were explained well so we could make an informed decision."
"Far and away the best heating and air conditioning outfit I've ever worked with. Truly lives up to their name. These guys always prescribe the right fix over trying to scare you into an expensive replacement you don't need."
"Last-minute emergency since we were selling the house. Tim came out the next day and worked into the night so we could have showings the next morning. He set us up with the rebate and did the whole process as if it were his own home."
"Our AC was borderline fix-or-replace. After talking through the options, Tim recommended we fix it. He truly wanted to do what was right, and that decision saved us from spending money we didn't need to."
"Got a quote for a high-efficiency furnace and cold-climate heat pump. The pricing was by far the best value I could find, and the install was prompt, thorough, and professional."
"I've dealt with enough contractors to know a good one. Authentic Air was responsive, on time, and didn't try to upsell me on things I didn't need. Work done right, price reasonable. Five stars without hesitation."
"My AC quit on a 94-degree Sunday. Tim promptly came out and got things working again. His reliability and transparency are top tier."
"Tim and his team are knowledgeable, great pricing, and wonderful to work with. Our new air and furnace are so quiet we can barely tell they're running."
"Tim is a pleasure to do business with. He's honest about what you have and what you don't need. Google only allows five stars, but he earns ten."
"Tim went above and beyond replacing our furnace and A/C. The downtime landed on a hot day, so he set up temporary window units to keep us cool overnight."
"Answered the phone promptly, asked all the right questions, and had a detailed estimate to me in no time. Highly recommend."